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Frozen & Chilled Storage

Frozen & Cold Storage, Built to Hold Temperature

300,000 sq ft of cold storage, more than 10,000 pallets moving through a day, and temperature watched around the clock - so the cold never breaks while your stock is with us.

Inside an Arctic cold-storage hall - rows of high-bay racking receding down a frozen aisle
sq ft of cold storage
300,000
pallet storage capacity
10,000
lorries, nationwide
30+
people on the team
80

Arctic provides frozen and chilled storage for temperature-critical goods in Malaysia. We operate 300,000 sq ft of cold storage, hold capacity for 10,000 pallets, and watch temperature around the clock with regular manual checks and remote monitoring that flags any abnormal reading for immediate response.

It is built for frozen food distributors, F&B manufacturers, and importers who cannot afford a break in the cold chain - and who would rather rent proven capacity than build and run a cold room of their own.

What is cold storage?

Cold storage is temperature-controlled warehousing that holds frozen or chilled goods at a steady temperature from intake to dispatch. For frozen stock the priority is simple: the temperature must never drift far enough, or long enough, to damage the goods or fail an audit. Everything else - capacity, handling, delivery - is built around protecting that one thing.

Who Arctic cold storage is for

Cold storage is more than you need if you only store ambient, dry goods. But if a temperature break would cost you the goods, an audit, or a customer, this is built for you.

  • Frozen and chilled food distributors who need dependable, scalable capacity
  • F&B manufacturers needing primary or overflow cold storage with clean handling
  • Importers and exporters moving frozen cargo through Malaysia
  • Businesses that have outgrown their own freezer, or do not want to build one

The real risk is not space, it is the cold breaking

In cold storage, one temperature failure can undo everything. Goods worth hundreds of thousands of ringgit can spoil in hours if a cold room drifts out of range, and the loss is rarely just the stock - it is the audit, the documentation, and the customer behind it.

We have seen what thin monitoring does. In one case, a cold room failed unnoticed for three to four days; by the time anyone realised, every pallet inside was a write-off. Temperature integrity is not a feature on a list. It is the whole job.

It is why Arctic watches temperature around the clock - and why, in 12 years of operation, our cold chain has not had a loss like that.

What you get with Arctic cold storage

  • High-capacity frozen and chilled storage - 300,000 sq ft, capacity for 10,000 pallets
  • Round-the-clock temperature monitoring: regular manual checks plus remote monitoring, with immediate response when a reading goes abnormal
  • Goods received, handled, and logged in and out, accounted for at every step
  • A connection to Arctic's own fleet of 30+ lorries for onward cold delivery anywhere in Malaysia
  • Three operating facilities - Kepong (Klang Valley), Bentong, and Raub - with nationwide reach

The exact temperature range for your goods, and any certifications relevant to your category, are confirmed during your quote.

Specialist cold storage vs. a general warehouse or your own freezer

General / self-managedArctic cold storage
Temperature controlLimited or inconsistentBuilt for frozen and chilled, monitored around the clock
If the temperature driftsMay go unnoticed for daysManual + remote monitoring, immediate response
CapacityFixed - you pay for peak all yearFlex up and down with your season
Upfront costRM1 million+ to build your own cold roomNo build cost - you rent capacity
Handling & movementArranged separatelyStorage, handling, and 30+ lorries on one plan
Stock recordManual, ad hocLogged and accounted for at every step

How storage with Arctic works

  1. 01

    Tell us your goods and volume

    Temperature needs, pallet count, and how fast your stock turns.

  2. 02

    We confirm capacity and terms

    The right space, the handling you need, and a clear quote.

  3. 03

    Intake and put-away

    Goods received, logged, and stored under temperature control.

  4. 04

    Monitor and hold

    Temperature watched around the clock; we act immediately on any abnormal reading.

  5. 05

    Release and deliver

    Pick, dispatch, and move on our own fleet whenever you need it.

What affects the cost

Arctic is quote-led because cold storage pricing depends on what you actually need: how many pallets, the temperature your goods require, how long they stay, and how much handling and movement you want included.

Rather than a fixed shelf price, you get a quote matched to your volume and season. For comparison, building and running your own cold room can cost from around RM1 million to tens of millions of ringgit - renting capacity removes that burden entirely.

Cold storage questions, answered

What is the biggest risk in cold storage?

Temperature failure. A small temperature problem can become a large loss very quickly - goods worth hundreds of thousands of ringgit can be damaged in hours if a cold room is not held in range. For temperature-sensitive products, keeping the cold chain intact is not optional; it is the entire point of cold storage.

How does Arctic keep the temperature correct?

We monitor closely in two ways. Our team checks temperatures regularly on the floor, and we also use remote monitoring to track the cold rooms. If a reading goes abnormal, we are alerted and can respond immediately - early detection is what keeps a small issue from becoming spoiled stock.

What happens if the temperature goes out of range?

We act immediately. Cold-stored goods can spoil fast once temperature is no longer controlled, so the sooner an issue is detected, the more of the stock we can protect. Fast response is exactly why both manual checks and remote monitoring run in parallel.

Do you store both frozen and chilled goods?

Yes - Arctic holds frozen and chilled stock. The exact temperature your goods need is confirmed during your quote so the space and handling are matched to your category, rather than assumed.

What kinds of businesses use Arctic cold storage?

Mostly frozen and chilled food distributors, F&B manufacturers needing primary or overflow storage, and importers and exporters moving temperature-sensitive cargo through Malaysia. If a temperature break would cost you the goods, it is the right fit.

Move your cold chain with Arctic.

+60 12-497 1070
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